Follow these steps in order to uninstall and reinstall the Common Management Agent
- Run regedit
- Locate [HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\TVD\Shared Components\Framework]
- Locate Data Path and Installed Path and take a not of their data.
- Stop McAfee Framework Service
- Using the Installed Path, run the following
“C:\Program Files\Network Associates\Common Framework\FrmInst.exe” /forceuninstall
- Restart the system and confirm that the following has been deleted
[HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\TVD\Shared Components\Framework]
- Confirm that the directories in the Installed Path and Data Path have been deleted.
Nou you can reinstall the Framework Service with the following command:
FramePkg.exe /Install=agent /ForceInstall
Note: Get the latest FramePkg.exe from your EPO server.